We’ll help you get routed.
For setup, connection, billing, accessibility, or privacy help, email support@trieflow.com. Include your macOS version, AssetRoute version, destination type, and the exact on-screen error. Never send passwords, secret keys, SAS signatures, private keys, or full signed URLs.
Before contacting support
- Use “Test connection” in the destination editor.
- Confirm the selected Finder folder is available and writable.
- Check the provider’s status page and your bucket/container permissions.
- For S3-compatible services, confirm the HTTPS endpoint, region, and addressing requirements.
What AssetRoute can access
Only files you select and destinations you configure. AssetRoute has no backend account from which Trieflow can inspect or repair your uploads.
Publisher
AssetRoute is built and published by Trieflow LLC.